Frequently asked questions
Shopping questions
- How can I contact the store?
- Email support@jorzuvaki.shop or call (415) 392-6453. Support availability is Weekdays 9 AM to 5 PM (America/Los_Angeles).
- How is the order fulfilled?
- No third-party fulfillment partner
- How can I track an order?
- When tracking is available, the tracking details are sent to the email used at checkout after dispatch.
- Is there a restocking fee?
- No restocking fee is charged for eligible returns.
- Who operates this store?
- Jorzuvaki is operated by jorzuvaki. The business address is 278 Post St, Boonville, New York, 13309, United States.
- When will my order arrive?
- Order processing normally takes 1–2 business days. Estimated delivery is 3–5 business days after processing.
- Can I return an item?
- Eligible items may be returned 30 days after delivery. Review the Refund Policy for all conditions before sending a return.
Contact information
| Store | Jorzuvaki |
|---|---|
| Legal operator | jorzuvaki |
| Business address | 278 Post St, Boonville, New York, 13309, United States |
| support@jorzuvaki.shop | |
| Phone | (415) 392-6453 |
| Support hours | Weekdays 9 AM to 5 PM (America/Los_Angeles) |