Frequently asked questions

Shopping questions

How can I contact the store?
Email support@jorzuvaki.shop or call (415) 392-6453. Support availability is Weekdays 9 AM to 5 PM (America/Los_Angeles).
How is the order fulfilled?
No third-party fulfillment partner
How can I track an order?
When tracking is available, the tracking details are sent to the email used at checkout after dispatch.
Is there a restocking fee?
No restocking fee is charged for eligible returns.
Who operates this store?
Jorzuvaki is operated by jorzuvaki. The business address is 278 Post St, Boonville, New York, 13309, United States.
When will my order arrive?
Order processing normally takes 1–2 business days. Estimated delivery is 3–5 business days after processing.
Can I return an item?
Eligible items may be returned 30 days after delivery. Review the Refund Policy for all conditions before sending a return.

Contact information

Store Jorzuvaki
Legal operator jorzuvaki
Business address 278 Post St, Boonville, New York, 13309, United States
Email support@jorzuvaki.shop
Phone (415) 392-6453
Support hours Weekdays 9 AM to 5 PM (America/Los_Angeles)